Updating payment method
First you must click the Account tab top right of your screen
![](https://storage.crisp.chat/users/helpdesk/website/226d5e0eb40d5c00/image_1mjjkoc.png)
Then click Manage
![](https://storage.crisp.chat/users/helpdesk/website/226d5e0eb40d5c00/image_15uq04u.png)
Once you are on the Manage account page please click Manage Subscription
![](https://storage.crisp.chat/users/helpdesk/website/226d5e0eb40d5c00/image_1iw8ymk.png)
Please enter the email address associated with this account then press continue
![](https://storage.crisp.chat/users/helpdesk/website/226d5e0eb40d5c00/image_1khkei5.png)
An email was sent with instructions for accessing your account.
Please visit your email and click the - Click here to manage your orders. link
![](https://storage.crisp.chat/users/helpdesk/website/226d5e0eb40d5c00/image_8vrrv5.png)
Account Details and Payment Methods
![](https://storage.crisp.chat/users/helpdesk/website/226d5e0eb40d5c00/image_1t3zi4d.png)
Add Payment Method
![](https://storage.crisp.chat/users/helpdesk/website/226d5e0eb40d5c00/image_ccu73m.png)
Pick either Credit card or paypal
![](https://storage.crisp.chat/users/helpdesk/website/226d5e0eb40d5c00/image_1vhg9ym.png)
![](https://storage.crisp.chat/users/helpdesk/website/226d5e0eb40d5c00/image_bkihoc.png)
Once you have done this you will be able to assign your new payment method to your subscription
![](https://storage.crisp.chat/users/helpdesk/website/226d5e0eb40d5c00/image_1mjjkoc.png)
Then click Manage
![](https://storage.crisp.chat/users/helpdesk/website/226d5e0eb40d5c00/image_15uq04u.png)
Once you are on the Manage account page please click Manage Subscription
![](https://storage.crisp.chat/users/helpdesk/website/226d5e0eb40d5c00/image_1iw8ymk.png)
Please enter the email address associated with this account then press continue
![](https://storage.crisp.chat/users/helpdesk/website/226d5e0eb40d5c00/image_1khkei5.png)
An email was sent with instructions for accessing your account.
Please visit your email and click the - Click here to manage your orders. link
![](https://storage.crisp.chat/users/helpdesk/website/226d5e0eb40d5c00/image_8vrrv5.png)
Account Details and Payment Methods
![](https://storage.crisp.chat/users/helpdesk/website/226d5e0eb40d5c00/image_1t3zi4d.png)
Add Payment Method
![](https://storage.crisp.chat/users/helpdesk/website/226d5e0eb40d5c00/image_ccu73m.png)
Pick either Credit card or paypal
![](https://storage.crisp.chat/users/helpdesk/website/226d5e0eb40d5c00/image_1vhg9ym.png)
![](https://storage.crisp.chat/users/helpdesk/website/226d5e0eb40d5c00/image_bkihoc.png)
Once you have done this you will be able to assign your new payment method to your subscription
Updated on: 05/07/2021
Thank you!